Bringing you the best in performance car parts

Terms & Conditions

By placing a mail order via our website (www.venommotorsport.com) or over the phone, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Despatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery information page for further information.

In order to contract with Venom Motorsport you must be over 18 years of age. Venom Motorsport retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card, or bank account used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of international products and services may fluctuate. All prices advertised are subject to such changes.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. Venom Motorsport retains the right to accept or reject this offer before processing the order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us, the prices have been verified, and the order has been processed and despatched. If your order is not accepted you will receive an e-mail from us informing you the reason why.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Grand Total'.

The website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any orders that you may place based on information on the website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Fair Purchase Policy

At Venom Motorsport we buy from our suppliers with an agreement to sell to our private customers. It is not in our business model to sell items in bulk quantities to other retailers or to trades people. We reserve the right to refuse or cancel any orders which we suspect are beyond the requirements for an individual or club arrangement. If you have any questions on this matter, or wish to consult us before making a large purchase, please use contact us.

Product Specifications and Suitability

Published product details, specifications and suitability information is the best available at the time. Venom Motorsport shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an item. If you have ordered an item that has an unsuitable product description we will remedy this by providing you a full refund upon the return of the item. Please see our Returns and Refunds page for details.

We encourage you to ensure all spare parts are fitted by a competent person in accordance with manufacturer specifications. Venom Motorsport cannot be held liable for any damage caused by the fitting of a spare part.

Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair item. Venom Motorsport cannot be held responsible if the item is damaged or your warranty is voided.

Returns Policy

Venom Motorsport offer a very helpful and hassle-free returns policy, after all, we are here to help you! Returns Policy.

Availability / Estimated Delivery Times

We do our best to ensure availability of all advertised products and endeavour to despatch all parts within the quoted time. If there is a delay we will inform you of this via email and the product will be despatched as soon as it is available. If you have ordered multiple items they may arrive separately.

Venom Motorsport has no liability to you for any delay in the delivery of products ordered. We will do our best to get all orders sent out as quickly as possible. You have the right to cancel delayed orders at any time, just Contact Us with your order number.

Occasionally we find ourselves having to withdraw an item because it has become obsolete or has been discontinued. If you have placed an order for an item that has been made obsolete we will inform you as soon as possible and offer you an alternative if one is available.

Payment

Payment over the Internet can be made via our secure check out pages using Visa, Visa Electron, MasterCard, Switch/Maestro or Solo cards. You can also pay using PayPal. Card charges will appear on your statement as "VENOM MOTORSPORT".

All prices are quoted in pounds sterling (£) and include Value Added Tax (VAT) at UK rates. It may be necessary to adjust prices in the event of an increase in VAT rates, or as a result of a manufacturer price increase. Customers are entitled to a full refund if this is not acceptable.

Due to the nature of the clearing system your credit card payment will be taken at the point of processing. If a problem in supply should occur, your payment method will be refunded as swiftly as possible. The refund may take a couple of days to show as cleared funds on your account, depending on payment provider.

If your delivery address is outside of the UK, you may be required to pay import duties and taxes when your order reaches your country. These and any additional charges for customs clearance are your responsibility. All orders are fulfilled and despatched from the UK.

Governed Law

Venom Motorsport Terms and Conditions shall be governed by and construed in accordance with English Law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

Delivery

International orders will be despatched via Royal Mail or Courier.

Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to the UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Cancellations

Orders may be cancelled at any time before they are prepared by our team, simply Contact Us with your order number. If the item has already been despatched then please see our returns procedure.

If you are contracting with us as a consumer online or by phone, you have the right to cancel (under the Consumer Rights Directive 2011/83 as implemented in the applicable EU member state ("CRD")), all or part of your contract at any time up to 14 calendar days after the day on which you receive the goods or services you ordered. Any paid delivery charge will be included in your refund once we have received all (not part) of your order to the specified address below. Please note the delivery charge refund will be to the value of standard delivery. Venom Motorsport will process your refund with 14 days of receipt of the products, to the specified address. You must take reasonable care of the goods while in your possession and they must be returned to us in re-saleable condition before we can issue your refund.

Liability

We will do our best to get all orders despatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the item being despatched.

This warranty does not affect your statutory rights.

Privacy, Copyright and Disclaimer

We will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from Venom Motorsport.

All content included in this site, text and graphics (including copyright), is owned and controlled by Venom Motorsport Ltd. In accessing the Venom web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Venom pages for any other purpose whatsoever, in any medium, without the prior written permission of Venom Motorsport Ltd.

Privacy Policy

When you place an order we need to know your name, email address, delivery address, telephone number, credit or debit card number and the card's expiry date including the CVC/CVV2 code. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your mobile telephone number which enables us to contact you urgently if there is a problem with your order.

Your Consent

By submitting information to Venom Motorsport you consent to the collection and use of this information by Venom Motorsport and it's Service Provider (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Data Security

We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.

Improving Our Service

Venom Motorsport does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve our website. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the site have received the most customer traffic overall, or more specifically, how many customer types have visited certain pages. However, we do not disclose the identifying information of individual customers with advertisers. We also do not use or share the personally identifiable information submitted to us by any other means.

Cookies

Cookies are pieces of information left in the settings of your web browser to identify your computer to a website when you return. Whenever a website welcomes you and tailors data to your specifications, it is reading a cookie left in your browser and identifying information you may have registered during previous visits, such as your viewing preferences. At this current time we do not use cookies.

International Privacy

The above privacy statement may not be applicable in all countries of Venom Motorsport visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.

Finalisation of Contract

The presentation of products in this online shop does not represent a legally binding offer but a non-binding online catalogue. By clicking on the button ‘Buy’ / ‘Order and Pay’, you place a binding order for the products in your shopping basket. We send you a confirmation of receipt of your order by automated e-mail when receiving the order straight after it is placed. With this e-mail, the purchase agreement comes into effect.

Copyright

Unless otherwise stated, all rights, including copyright, in the content of these Venom web pages are owned and controlled for these purposes by Venom Motorsport Ltd. In accessing Venom Motorsport web pages, you agree that you may only download the content for your own individual and non-commercial use.

You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Venom Motorsport pages for any other purpose whatsoever, in any medium, without the prior written permission of Venom Motorsport Ltd.

Copyright Exceptions and Acknowledgments

Feel free to use small quotes as long as you acknowledge our site and provide a link back to the original source.

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